Shipping policy
Where we ship
We deliver across India through trusted courier partners. You can check whether we deliver to your pincode at checkout.
When your order leaves us
Orders are packed and shipped within 1 to 2 business days of being placed. Orders placed on Sundays or public holidays are shipped the next business day.
How long delivery takes
- Metro cities: 2 to 4 business days after shipping
- Rest of India: 4 to 7 business days after shipping
These are estimates. Remote areas, weather and festival season can add a few days.
Shipping charges
- Orders of ₹1,000 and above: free shipping
- Orders below ₹1,000: ₹99 flat
The final shipping charge is shown at checkout before you pay.
Cash on Delivery
Available on most pincodes. A small COD fee may apply, shown at checkout. Please keep the exact amount ready.
Tracking your order
Once your order ships, you'll get an email and SMS with a tracking link to follow your parcel.
Address and delivery attempts
Please give a complete address and a working phone number. The courier will make up to 3 delivery attempts. If delivery fails and the parcel comes back to us, see our Return & Refund Policy.
Damaged parcels
If the parcel looks damaged or tampered with, please take photos before opening and write to us within 48 hours at crew@thegoodstuff.co or +91 74837 08364.